Services for independence
Erskine Grove resident Robert Bergman has been using RAAFA Connect services for around two years and is full of praise for the staff who come to his home.
“I highly commend all of those individuals at the coalface, they are extremely dedicated and work very hard to offer an empathetic service,” says 78-year-old Robert, who was amongst the first residents to move into the estate back in 2003.
“I have a number of conditions including total blindness, and I have RAAFA Connect services every day to provide personal care, meal preparation and to assist me with medical appointments.
“I’ve gradually increased the services I receive as I’ve needed them, and have been very happy with the professional level of care I’ve received from the staff members who visit me during the week. The ladies are all experienced and are incredibly empathetic and caring.”
Robert is also full of praise for the lifestyle he has been able to enjoy at Erskine Grove since moving in.
“I’m a Brisbane boy originally and I came over to visit my daughter who was working as a chemical engineer at one of the refineries down here in Worsley,” he explains. “I came along to visit Erskine, as I’m ex-service myself, and thought the estate was just perfect for me.
“I love the fact that the community is walled and not open to the general public, so it has a higher degree of safety. What’s more, all the general maintenance is looked after, so that is something else that, as a resident, you don’t need to concern yourself with.
“The services at the estate are in fact very similar to those offered by RAAFA Connect - personalised, efficient and reliable.”
RAAFA Connect can help with personal care services and support around the home, in addition to assistance in getting out and about, including shopping, going to appointments and social activities. Health support is also available, with things like getting to nursing appointments, physiotherapy and health reviews.
For further information on what RAAFA Connect can do for you, please contact 9288 8470 or email@example.com.